About Inline Data Systems

Data insight, key integrations, and a multi-tier marketing platform allows Inline Data Systems to help your customers, improve your data, and give you total control.

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About Us

Inline Data Systems is a B2B company that specializes in deep data insight, key integrations, and a multi-tier marketing platform using a powerful CRM for vehicle service contracts sales fulfillment. At Inline Data Systems, our mission is to provide clients with reliable cost-effective software that is flexible in expanding clients’ growing businesses. While other systems simply report data, Inline CRM is able to give clients drilled down reporting with matched graphs and customizable metrics suited to our clients’ needs.

 

How We Started

Inline Data Systems’ experience comes from developing many systems across a broad array of industries and technologies. This includes the latest .NET technologies running on Windows servers using Oracle, DB2, SQL Server and MySQL databases. In today’s world, it is more important than ever to take advantage of rapidly increasing technologies. Because of this, Inline Data Systems has continued to invest in the latest desktop and mobile technology platforms to provide you the best service both today and beyond. As your IT partner, we can meet and work with every individual that may be on your project. Therefore, we can ensure proper, timely, and accurate communication between all parties involved.

Our Business

Inline Data Systems uses Inline CRM for VSC sales to provide a powerful tool that provides a complete view of marketing efforts and customer interactions across your organization. We give you the information and insights you need to turn your call center into a profit center with:

    • Better customer insight
    • Organizational-level data sharing
    • Higher quality lead generation
    • Improved customer support
    • Optimized call center management
    • Shorter sales cycles
    • Increased revenues
    • Maximized up-selling and cross selling
    • Higher rate of customer retention
    • Optimized marketing campaigns
    • Better internal communication
    • Higher performing (and happier) teams

Our Team

We have years of experience working in the VSC sales fulfillment industry. We understand your pain points as a call center, because we have been there before. Here are our team members who can help you meet your sales fulfillment needs: At the end of the day, Inline Data Systems approaches each and every project exactly the same: we listen to you. Our experience has taught us that the best understanding of you and your business will result in providing you with the best system possible. This very approach is why we employ associates with a strong business understanding which allows us to think outside of the box when developing your business requirements into a system.

Meet the Team

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Justin Wilkerson, Principal & Founder

He's the mythical tech wiz kid we've all heard of . Justin makes IT easy.  Starting as an intern in a VSC (extended warranty) call center at the young age of 19, he quickly took over IT management at the call center and the rest is history.  He is the HEAD call center ninja here at Inline!

Priscilla Wilkerson, Resident Production Manager

Priscilla leads the production department like a rockstar.  She runs a tight ship and makes sure Inline is unmatched in policy fulfillment capabilities.  Inline is lucky to have the very best VSC sales fulfillment production ninja around.

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Jake Lawson, Techlystics General Manager

Jake holds the title of the most gear-headed gear-head around.  He is all things hardware here at Inline and does double duty running our IT services company, Techlystics.  Jake knows all there is to know about cables, components, and equipment.  His hardware ninja ways keep us up-to-date and running smooth.

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Kerry Osterhage, System Developer

Kerry gets to tinker away at all of the amazing, cutting-edge features in Inline CRM. It’s kind of like he gets to go to work everyday in Willy Wonka’s chocolate factory.  He and Justin take system development to a whole new level.

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Marcy Johnson, Operations & Client Relations

Marcy (or old lady as all these young folks call her) is the extended warranty industry ninja.  She’s done everything from licking envelop flaps on fulfillment back in the old days to running a finance company. She’s the newest member to the Inline team and although she and Justin have worked together for many years, she’s still had to go through the regular hazing.

Schedule a Test Drive

Once your name and email address have been received, we'll reach out to schedule a demo session. This session generally lasts an hour and will cover all product functionality as well as any specific questions you may have!

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