Founded with a Passion…Built with Integrity…Poised for the Future

Our Blog

Read blog posts, industry news articles, and updates about Inline CRM for Service Contract Sales Fulfillment.

Illustration of a woman wearing a blue shirt pointing at a pie chart and bar graph to a newly hired sales rep

Must-Follow Steps for Onboarding Sales Reps in 90 Days

26 September 2022 Justin Wilkerson Comments Off on Must-Follow Steps for Onboarding Sales Reps in 90 Days Process, Training

We get it. You want your sales reps closing deals the nanosecond they start their first day. But you might want to pump the brakes. Data shows good things happen when you establish a documented process for onboarding sales reps. Oh, and… So, let’s dive into some of those best onboarding practices. Step 1: Write […]

An illustration of a robotic computer symbolizing how technology can automate sales processes

Six Secrets to Automating Outbound Sales

22 August 2022 Justin Wilkerson Comments Off on Six Secrets to Automating Outbound Sales CRM

You hired your sales reps to sell. But odds are your sales reps are wasting 21,000 seconds every week on administrative tasks. That’s almost a full working day! Now, some of those tasks simply can’t be avoided, like prepping for a call. But you can automate certain tasks to make more outbound sales. Here’s how. […]

The word cancelled is struck through with a red line

How to Stop Cancellations In Their Tracks

19 July 2022 Justin Wilkerson Comments Off on How to Stop Cancellations In Their Tracks Uncategorized

We’ve all done it at some point: Cancel something. For the canceler, it can be a liberating feeling. But that cancel usually means lost money for a business. In our last blog post, we touched on how to get more extended warranty renewals. This time, we’ll focus on how to prevent cancellations. First, Define Your […]

Do This, Get More Extended Warranty Renewals

28 June 2022 Justin Wilkerson Comments Off on Do This, Get More Extended Warranty Renewals CRM, Customer Service, Uncategorized

You know the old saying “A bird in the hand is worth two in the bush.” But do you actually apply its wisdom? If not, the following stats say you should probably amp up your extended home warranty renewal strategy: Companies lose almost $137 billion a year from avoidable cancellations Acquiring new customers is 5X […]

A woman wearing glasses looks quizzically at her laptop

Homegrown CRM: Good Idea or Bad Idea?

26 May 2022 Justin Wilkerson Comments Off on Homegrown CRM: Good Idea or Bad Idea? Uncategorized

It’s a fact that companies can see an ROI of up to 800% by using a CRM. It’s also a fact that, for whatever reason, it might be time for you to get a new CRM. You could either “pick from the shelf” or make your own. And for some, the latter approach can be […]

Sales rep with head in their hands

6 Costly Sales Pitfalls (And How to Avoid Them)

25 April 2022 Justin Wilkerson Comments Off on 6 Costly Sales Pitfalls (And How to Avoid Them) Uncategorized

Extended warranty sales reps aren’t hurting for prospects. Just consider the following numbers: All those items will drive the extended contract industry to be worth an estimated $170 billion by 2028. A growing industry like this should lead to equally lucrative payouts… if you can sidestep these common sales pitfalls. Common Sales Mistake #1: Calling […]

Person with a fan of hundred dollar bills

How to Calculate Sales Commissions In a Few Clicks

22 March 2022 Justin Wilkerson Comments Off on How to Calculate Sales Commissions In a Few Clicks CRM, Payroll, Visual Reporting

Payday can be polarizing. Employees live for it. Accountants can dread it—especially when complicated commissions are involved. So, what if you could pay your sales reps their cut in just a few clicks with 100% accuracy—without downloading any spreadsheets, calculating any formulas, or doing any V-Chart lookups? Inline CRM not only makes it possible, our […]

A man looks at bar graphs on his tablet

Tips to Optimize Your Direct Marketing Campaigns With a CRM

22 February 2022 Justin Wilkerson Comments Off on Tips to Optimize Your Direct Marketing Campaigns With a CRM CRM, Reporting, Visual Reporting

You’d probably sell more policies if you had an infinite marketing budget. But odds are you don’t have a money tree in your lobby. In fact, the average business has a marketing budget of around 7% of their gross revenue, according to the Small Business Administration. That’s why tracking your direct marketing campaigns is so […]

A man looks at reports from his XRM on a tablet

Does Your Extended Warranty CRM Have These Features?

20 January 2022 Justin Wilkerson Comments Off on Does Your Extended Warranty CRM Have These Features? Uncategorized

It seems like there’s a new CRM hitting the market every day. After all, 90% of businesses with more than 10 employees rely on a CRM, so there’s no shortage of need. With so many options to choose from, how do you know your choice will work best for your business? What are the must-have […]

2021 Fastest-Growing Private Companies Badge - Inline Data Systems

Inline Data Systems Ranked #21 Among St. Louis’ Fastest-Growing Private Companies

22 December 2021 Justin Wilkerson Comments Off on Inline Data Systems Ranked #21 Among St. Louis’ Fastest-Growing Private Companies Announcement

Honored, humbled, appreciative: You name it. Inline Data Systems was just recognized as one of the fastest-growing private companies in the metro area by the St. Louis Business Journal! The fact we got this news during our 10th year in business adds a little extra pride to the occasion. To think it was just me […]